Flexible bolt-on support

Get more value from your Operating System

Flexible, practical, support when your team needs it most.
Bolt packages on or off, month to month, so momentum and adoption are maintained and the true value of your investment is unlocked.

You've been here before

A new system promises change. Then reality gets in the way.

You subscribe, roll the system out to your team, sing its praises to your clients and then it just doesn't land.

01Bugs and set-up issues slow everyone down.
02Onboarding doesn't translate into long-term adoption.
03One feature gets used while the platform's  wider value goes untouched.
04The change you were promised never fully materialises.

At Stellafai, we want your team to experience the value of our operating system immediately.

That's why we offer Support that matches your reality

Providing the right help, at the right time.

Teams have different skills, time pressures, and clients with different levels of confidence. Our bolt-ons give you extra capacity without locking you into a larger, fixed package.

No matter the size or capability of your team.
No matter whether you're a technical novice or expert.
No matter your time constraints or your client's familiarity with the Stellafai system.
Your Operating SystemAlready set up and running
Bolt-on supportAdded when you need it
What is a bolt-on?

Flexible support, added to your monthly subscription.

A bolt-on is a package you can add or remove whenever you need it. It's designed to help you keep momentum and reduce the administrative burden.

Whether you need hands-on, in-person enablement, technical set-up, onboarding support, or help turning progress into clear value reporting, we can step in where you need us most, when you need us most.

Choose the support that fits your team, your goals and your capacity.

Choose your package

Three ways to add capacity.

Start with one package, or combine support across people, technology and administration.

People-power Package

Extra coaching and facilitation support, to keep people engaged, aligned and accountable.

  • Coaching hours — dedicated support for internal or client teams.
  • Outcome enablement workshops — virtual or in-person, contextualised for your client.
  • Check-in support — weekly facilitation, unblocking and update encouragement.
  • VIP support — a guided experience for key users and priority teams.
  • Retrospectives — facilitated quarterly reflection, blocker identification and improvement discovery.
  • Accountability support — prompts and follow-ups that maintain rhythm.
  • Multilingual support — across regions, languages and user groups.
Best forClient teams that need help with adoption, confidence or momentum.

Technical Package

Help with integrations, reporting, configurations and technical set-up.

  • Integration set-up — connect Stellafai with existing systems and workflows.
  • Branded environment set-up — make your Space feel like your own.
  • Technical stack managed service — ongoing management of your Space's set-up and integrations.
  • Value report engineering — bespoke reporting that shows progress and ROI.
Best forTeams with limited technical capacity, or using the white-label offering.

Administration Package

Hands-on help to keep the system organised, current and ready to use.

  • Onboarding support — help new users get started quickly and confidently.
  • Video uploads — add guidance and resources in the right places.
  • Document uploads — organise documents, templates, IP and playbooks.
  • Communications support — prepare user updates, nudges and reminders.
  • OKR set-up — create a clear, structured Space ready for teams to use.
Best forTeams constrained by time, capacity or competing priorities.
Build your package

The right support is rarely one-size-fits-all.

Some teams need more coaching capacity. Others need technical help, or practical administration. Many need a blend of all three.

Our Bolt-on support lets you add extra capacity without committing to longterm expense. You can switch the packages on during months when you're launching, scaling, re-engaging users, or preparing for your next reporting cycle.

Manpower
Support
Technical
Support
Administration
Support
Your ideal
package

Make measurable business outcomes visible

Connect the outcomes you are working towards with the delivery, evidence and learning required to achieve them.