The Operating System For Customer Success Teams

Stop working in siloes. Start aligning your pre-sales and customer success teams to a common set of outcomes and language. Use immersive workshops, on-demand coaching, and the Stellafai platform to connect, visualise, and get everyone on the same page.

You Cannot Win If
Your Teams Aren't On The Same Page

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50-90% of the time, strategy failure is due to issues in organisation execution

Forbes

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Only 22% of employees feel that leaders have a clear direction for the organisation

Gallup

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70% of businesses currently fail when undertaking a large-scale transformation

McKinsey

Empower And Align All Your Teams With:

AI And Contextual Tooling

Armstrong AI is your digital assistant, acting as another member of your team.

On-Demand Coaching

Access coaching and advice from world class Google and IBM alumni.

Connected Outcomes

Build connections between teams, objectives, and the work that makes them a success.

Goal Management

Create, track and share goals, key metrics, methods and activities.

Star Chart

A visual map of how your work, teams, and goals connect to each other

Intelligent Insights

Performance analysis, data dashboards, email insight and personalised learning content.

Accelerate Your
Transformation Journey

30-minute free consultation call with founder

Tim will help you analyse where your biggest execution opportunities are. Get practical advice and tools to accelerate your journey.

Drive team alignment with an immersive workshop led by a world class Coach

Set your teams up for success and build a foundation for change. Get all your people on the same page and learn the strategy execution toolkit loved by Red Hat, Google and more.

Coaching that doesn't stop when the workshop does

Consulting provides short-term solutions, but your teams require continuous, on-demand support. Gain year-round access to the Stellafai platform and give each of your teams a coach in their pocket.

See How On Demand Coaching Works

Unlock success with world class coaches in every team's pocket, whenever they need it.

How Customer Success Teams Unlock Results

Ensure a smooth transition from the sales to customer success teams. Set clear communication, customer goals and expectations during handoff, to create a smooth transition and start to customer relationships.

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Align your teams

Ensure your Sales and technical teams are aligned around a shared set of objectives that focus on the customer.

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Effective hand-overs

Create effective handoffs to post-sales teams around customer pain points and solutions, to reduce sales cycles and create qualified opportunities.

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Understand business impact

Equip all technical pre-sales teams with knowledge of the business impact their product or services will drive, so customers understand their ROI

All Your Teams' Outcomes On
One Connected Platform

The strategy execution toolkit for Customer Success

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Integrations

Meet your teams where they are

Use Cases

See how Stellafai helps your team

You're in good company

Wall Of Love

"For anyone out there who's struggling to get your teams aligned, wondering how to share lessons across teams or just wants to make sure your core mission is understood up and down the company I'd recommend taking a look at Stellafai."

Dom Couldwell

Product and GTM Leader

"Stellafai has given us both a structure and a way of working with OKRs that has really helped the implementation. It has helped us connect the whole team to our purpose and objectives, driving commitment as well as performance. This has given the teams more autonomy while increasing clarity and to connect the daily work to the bigger picture. I really feel that we're closer to our North Star because of it."

Jonas Frydal

Head of Strategy & Transformation
@ Volvo Group

"The Outcomes Coaching Platform really fills a gap that OKR tracking tools miss – giving you support and contextual coaching on how to create good Outcomes in the first place."

Claire Donald

Chief Product & Technology Officer

"Working with Stellafai has helped us modernise and refocus our strategic vision, mission and objectives. We have taken the next step as an organisation to focus on our impact through the OKR model. We love using the platform and working with Bella our coach, having someone guide you through the process is vital. We have been trying for a long time to become impact driven and focus our direction on a macro level and Stellafai has helped us to achieve this."

Phillippa Chapman

Deputy CEO

"Stellafai supported us through a full strategic business review. They facilitated an engaging workshop that enabled us collaboratively to define clear measurable objectives for 2023. We couldn’t have got there without the expertise and leadership of Bella and Tim and are confident with their continued support we will execute successfully on those objectives."

Simon Cobby

Writer

"I’ve had the pleasure and opportunity of being a pre-launch beta tester of Stellafai. The combination of contextual coaching with insights and aligned connected outcomes is a formidable approach and a refreshingly effective way to form and execute on strategy."

Shane Dowley

Executive Coach

Check out our latest insights

Insights, tools and templates to help you align your organisation.

‘Business Transformation’ is a buzzword that regularly gets thrown around. But what does it actually mean and how do you go about doing it?
Stellafai Coaches
October 9, 2024
4
min read
Achieving cross-functional collaboration has become essential for organisations to thrive. The traditional approach of working within departmental silos is no longer efficient or effective.
Stellafai Coaches
October 9, 2024
3
min read
Are you looking to extract the maximum value from your consulting engagements? In this article, we'll explore the best practices to maximise your relationship with consultants.
Stellafai Coaches
October 9, 2024
2
min read
It's easy to lose sight of the big picture, the overarching strategy driving your organisation forward. But what if you could strengthen the connection between your daily tasks and that elusive strategy?
Stellafai Coaches
October 9, 2024
4
min read

FAQs

What exactly does Stellafai offer?
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We help align your teams, to create cross-functional success that leads to scaling.

We run immersive workshops tailored specifically to your context, which can include a subscription to our Boost Tier on the Stellafai Platform, where our coaches will continue to support you through on-demand coaching, and the resources the platform has to offer, including a dedicated method library, AI-powered assistance and data integrations.

You can use the Stellafai platform and our built-in resources for free on our Ignite Tier, without being part of a workshop first. Live and async coaching are optional add-ons that can be tailored to your context and aims by our coaches.

Whatever your context, Connect, Visualise, and get everyone on the same page.

How do add-ons work? 
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On the Stellafai platform, there is the option to add-on additional hours of live coaching time, to help with specific problems or challenges you're facing.

If you're on our free Ignite Tier, you can access add-ons via the coaching page in the app to book live time with a coach.

Users on our Boost Tier already have access to async coaching from our team, so if you'd like to add some live coaching time - get in touch with your coaches or visit the coaching space in the app to book live time there.

How long do immersive workshops take?
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Our immersive workshops are completely contextual to you and your situation. Depending on the desired outcome of the workshop, they could range from half a day - to multiple weeks. We're UK-based, but willing to (and have!) travelled abroad to facilitate workshops.

How contextual are your immersive workshops to our specific context?
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We want all of our workshops to be as contextual and specific to your circumstances as possible. We'll run discovery calls with you before the workshop to ensure we're fully on board with your context, and what you're looking to get out of the session.

What's the cost?
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Our workshops differ in price depending on your problem and what outcome you'd like to achieve. You can book a discovery call with our team here, to learn more about how we can help.

For the Stellafai platform, you (and as many of your team as you like), can join our Ignite Tier for free! Our Boost Tier costs £199/month and includes unlimited async coaching from our experienced team.

Can I try the Boost Tier before committing to a subscription?
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At this time, we do not offer a free trial for the Boost Tier. However, you can explore the Ignite Tier for free to get a feel for the platform and its resources. From there, you can easily upgrade to the Boost Tier at any time if you want to access asynchronous coaching and additional features.

Who are the Stellafai coaches?
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Our coaches are experienced professionals with backgrounds in various industries, specializing in agile coaching, leadership development, and team dynamics. They’re here to help you navigate challenges, guide transformation efforts, and ensure alignment within your organisation.

What kind of companies can benefit from Stellafai’s services?
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Stellafai is designed for any organization looking to improve collaboration and cross-functional alignment, from startups to enterprise-level companies. Our clients typically seek to scale their teams, improve process execution, and drive transformation with measurable outcomes.

How do you ensure data security on the Stellafai platform?
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We take data security seriously and implement industry-standard security measures to protect your data. This includes encryption, secure access controls, and regular security audits to ensure your information is safe. You can learn more about our data protection policies here.

Still have questions?

We're happy to answer any further questions you may have:

Unleash the Power of Aligned Teams Today!

Stellafai is the strategy execution toolkit for outcome oriented teams. Stop working in siloes, start connecting all your teams to a common mission today.